PAYMENT
METHODS
VIEW YOUR
HOMEOWNER LEDGERS
BANK BILL PAY
NO TRANSACTION FEES
USE YOUR BANK
PAYMENT METHODS:
Monthly check sent from your bank.
No ACH (Your Account # Needs to be linked to payment)
Send a copy of your HOA statement to your bank. (See Sample Statement Above).
Every month, your bank will send a check to PO Box 173638, Denver, CO 80217-3638 for your monthly HOA dues.
This method removes the need to set up a complicated registration for your monthly payments. Just call or stop by your bank and they will take care of the rest.
TRANSACTION FEES
DEBIT & CREDIT CARDS
PAYMENT METHODS:
ACH ($2.49 Fee Per Transaction)
eCheck ($2.49 Fee Per Transaction)
Debit Cards (% Depending on Bank)
Credit Cards (% Depending on Provider)
AutoPay or One-Time Payments
Instantaneous Payments
Monthly payment reminders.
PAY BY MAIL
NO TRANSACTION FEES
MAIL A CHECK
CHECKS PAYABLE TO:
YOUR ASSOCIATION’S NAME
PO BOX 173638
Denver, CO 80217-3638
Please indicate your account number the payment.
Account numbers can be found on your homeowner statements.
Payments take longer to process. Please set up payments in advance of the due date to not incur late fees.
PACIFIC PREMIER BANK
If you currently have a Pacific Premier Account. The link to their website is: https://www.ppbi.com/community-associations/hoa-payments.html
TAKE A LOOK AT OUR PAYMENT OPTIONS
Watch the video below for more information on how to pay your HOA dues.
PAYMENT FAQ’s
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If you currently have another form of recurring payment set up through another service provider, please make sure to cancel the recurring payment so you are not double charged.
All you need to set up Bill Pay with your bank is a copy of your HOA statement. Your bank will need to include the following information to process your recurring HOA dues, which can be found on your statement.
Name of Your Homeowners Association to make the check payable to.
Our PO Box: PO Box 173638, Denver, CO 80217-3638
Your Account Number with Brightstar: 4-7 digit, located in the bottom, tear off portion of your statement.
Your recurring payment amount and payment date.
Payments from your bank’s Bill Pay service must be in the form of a physical check.
We cannot accept ACH through this payment method because your Brightstar Account Number is needed to link your payment to your homeowner account.
Checks must be made payable to” Your Homeowners Association”, not Brightstar Management Group.
Please make sure to review your Homeowners Association’s Late Fee Policy, checks take several days to arrive through the mail and process. Set your payment date accordingly to not go past your Association’s Late Fee Date.
If you need to make adjustments to your payments, please reach out to your bank to adjust your payment amount or payment date.
WHERE TO FIND YOUR ACCOUNT NUMBER:
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AppFolio payments are accessed through your Homeowners Portal located here: https://brightstarmanagementgroup.appfolio.com/connect/users/sign_in
AppFolio payments are the only form of payments that are instant.
AppFolio accepts Credit Cards, Debit Cards, ACH & eCheck. Please reference the section above for the processing fees for each payment type.
You can make One-Time payments or Recurring payments.
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Please reference the check sample below fo how to make out your check for your HOA Dues.
INCLUDE THE FOLLOWING INFORMATION ON YOUR CHECK:
Name of “Your Homeowners Association” (Not Brightstar Management Group).
Payment Amount.
Your Signature.
Your Brightstar Account Number (Found on your HOA Statement).
Payments can be mailed to YOUR ASSOCIATION’S NAME, PO BOX 173638, Denver, CO 80217-3638
Payments can also be dropped off at the Brightstar Office located at 9351 Grant Street, #500, Thornton, CO 80229
OFFICE HOURS
Monday - Friday: 8:00am - 5:00pm
Friday: 8:00am - 1:00pm
Saturday - Sunday: Closed
